Measurement, Analysis and Knowledge Management

We use focus groups and surveys to gather critical data through the development, administration and analysis of a variety of customer, employee and stakeholder surveys as an impartial third party. We create balanced scorecards and performance management systems that work for your organization. The balanced scorecard is based upon your strategic plan and is used to align organizational activities to the vision and strategy of your organization. The BSC can assist with internal and external communications, monitor performance against strategic goals as well as competitors. A good BSC will include metrics for people, processes, and finances.

  • Performance Measurement Systems/Balanced Scorecards
  • Performance Improvement